Shipping policy

We take shipping very seriously.

We take beautiful packaging seriously, too. 📦✨

🛠️ Order Processing

  • Personalized or Customized Products:👉 Please contact us before purchasing to confirm the production time, as it may vary depending on the product.
  • Standard products:
    • Typical processing time: 24–48 business hours
    • During busy periods: up to 72 hours (we promise double shots of coffee ☕☕).

⏱️ Estimated delivery times

Once the order is shipped:

  • Mainland Spain: 24–72 business hours
  • Islands and Europe: 3–7 business days

⏳ Customs does what it does; we give it a gentle nudge.

💸 Shipping costs

  • The shipping cost is automatically calculated at checkout, based on the destination and weight of the order.
  • We occasionally run free shipping promotions. If you see one… take advantage of it without regrets 😎.

🔍 Order Tracking

  • We’ll send you a tracking number so you can see how your package is traveling… more than you do in August 🏖️.

📍 Incorrect Address or Absence

  • If the package cannot be delivered due to an incorrect, incomplete address, or absence, and it is returned to us:
    • We can reship the order.
    • New shipping fees may apply.

👉 Ninja tip: double-check the address before confirming 📍🥷.

⚠️ Legal restrictions

  • We only ship to destinations where it is legal to receive these items.
  • If your country, region, or ZIP code is “complicated”:👉 we’ll let you know before charging you to avoid impossible trips 🚫✈️.

🪲 Final note

We do everything we can to ensure your order arrives quickly, well-protected, and without any drama.

If you have questions about shipping, delivery times, or destinations, write to us before purchasing and we’ll work it out with you.